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Shipping Policies

Note: The shipping rate cannot be calculated until you have entered a shipping address and clicked "Submit," or unless you are logged in. Orders, except for downloads, will not be processed if shipping charges have not been included. Paragon will contact you with an additional shipping cost if necessary.

US Orders

Paragon House has daily United Parcel Service (UPS) and U.S. Postal Service (U.S.P.S.) pickups. U.S.P.S rates are calculated when you place your order.

If you have Special Shipping Instructions, enter your preferred method of shipping on the comment form on the checkout page before you hit "Submit." Paragon House will charge you the actual cost of shipping for your preferred method. This rate will need to be determined at the time of shipping and will not appear on your web-based order confirmation, but will be included with the invoice sent when your order is processed.

If you wish to know the cost and approve it before the order is processed, please request Paragon House to e-mail the cost of shipping for your preferred method before processing your order. Otherwise, the order will be processed immediately to avoid a delay in your order.

If Paragon House is unable to provide your preferred method of shipping, we will contact you to determine the best method.

International Orders

Global Priority Mail will be used, where possible. This service is available to over 50 countries which have significant trade with the US. It is usually delivered in 4-6 days.

If Global Priority Mail is not available to your country, your rate will be calculated and appear in a separate shipping module if available. Otherwise you will need to enter a note in the "Special Shipping Instructions" box discussed below.

If you want to specify a particular shipping method, check Special Shipping Instructions and enter your preferred method of shipping. Paragon House will charge you the actual cost of shipping. This will need to be determined at the time of shipping and will not appear on your web-based order confirmation, but will be included with the invoice sent at the time of your order.

If you wish to know the cost and approve it before the order is processed, please request Paragon House to e-mail the cost of shipping for your preferred method before processing your order. Otherwise, the order will be processed immediately to avoid a delay in your order.

If Paragon House is unable to provide your preferred method of shipping, we will contact you to determine the best method.

Please Note:
If customs and import duties are charged once the package reaches the destination country, these charges are the responsibility of the customer and will vary from country to country. Paragon House does not determine what these fees will be. If you have questions, we recommend that you contact your local customs office for details on how these charges are assessed and applied.


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