North American Trade Sales and Distribution:
Baker & Taylor Publisher Services (BTPS) Orders & Customer Service
Tel 567.215.0030 -- Fax 419.281.6883 -- Email orders@btpubservices.com
Remittance, Warehouse & General Contact
30 Amberwood Parkway
Ashland, Ohio 44805
567.215.0030
www.btpubservices.com
In-House Sales Team
- Jeff Tegge – Vice President of Client Services – jeffrey.tegge@baker-taylor.com – 312.438.7960
- Tony Proe – Vice President of National Accounts – tproe@btpubservices.com – 315.471.8005
- Mark Hillesheim–Vice President of National Accounts– 646.670.1710
- Dan Verdick – Director of National Sales – dverdick@btpubservices.com – 651.226.5572
- Andi Richman – Director of National Accounts – 973.495.0690
- Christina Noreiga– Director of Gift and Special Sales – 419.606.2133
- Randy McKenzie – Christian Division Sales Manager – rmckenzie@btpubservices.com – 567.215.0030 Ext. 1114
- Karen Broach – Christian Division Sales Specialist/Special Sales – kbroach@btpubservices.com – 567.215.0030 Ext. 1435
- Emilee Graehling – Sales Administration Coordinator – egraehling@btpubservices.com – 567.215.0030 Ext. 1409
For general trade sales information: tradesales@btpubservices.com
For general special sales information: specialsales@btpubservices.com
For all orders: orders@btpubservices.com
U.S. Sales Representatives
New England – Northeast Publishers Reps
- Bill Palizzolo - billbooks@comcast.net - 603.496.1352
- Lisa Sirak - siraksirak@aol.com - 973.299.0085
- Beth Martin - ee_martin@comcast.net - 978.221.5758
Southeast & Southwest – Southeastern Book Travelers
- Chip Mercer - chipmercer@bellsouth.net - 205.682.8570
- Stewart Koontz - cskoontz@hotmail.com - 256.483.7969
Midwest – Fuji Associates
- Eric Heidemann (East IA, Mo, AR, Cen. IL)
- Tel 636.528.2546 • Email eric@fujiiassociates.com
- Tom Bowen (AR, LA, OK, TX)
- Tel 972.381.1828 • Email tom@fujiiassociates.com
- Beth Chang (NE, KS, W. IA, East SD)
- Tel 402.476.6199 • Email beth@fujiiassociates.com
- Jen Allen (IL, KS, MO)
- Tel 217.370.8851 • Email jen@fujiiassociates.com
- Mark Fleeman (Chicago, Cen/Nor. IL, IN, KY, LA, WI)
- Tel 219.309.9004 • Email mark@fujiiassociates.com
- Adrienne Franceschi (MN, ND, SD, WI, IL)
- Tel 978.761.2296 • Email adrienne@fujiiassociates.com
- Andy Holcomb (OH, MI, Chicago)
- Tel 734.381.4310 • Email andrew@fujiiassociates.com
- Don Sturtz (Key Accounts)
- Tel 630.908.8990 • Email don@fujiiassociates.com
West & Northwest – Book Travelers West
- Kurtis Lowe - kurtis@booktravelerswest.com - 206.932.7865
- John Majeska - john@booktravelerswest.com - 310.710.1306
- Phoebe Gaston - phoebe@booktravelerswest.com - 513.886.1130
- Kevin Peters - kevin@booktravelerswest.com - 310.710.1306
Christian (CBA) – Noble Marketing
- Lane Davis - AL (South), DC, DE, FL, GA, LA, MD, MS (South), NC, SC, TN (East), VA, WV - ldavis7641@aol.com - 850.284.6070
- Ryan Garrett - AL(North), AR, IA, IL (South), KS, MO, MS (North), ND, NE, OK, SD, TN (West/Central) - ryanjgarrett@gmail.com - 417.894.3914
- Alan Read - AZ, CA, NM, NV - alanread@earthlink.net - 626.590.6950
- David Terry - CA, CO, CT, MA, ME, NH, NJ, NY, PA, RI, VT, WY - dmterry@aol.com - 510.813.9854
- Ted H. Terry - AK, HI, ID, MT, OR, TX, UT, WA - teddyhugh@aol.com - 206.954.5660
- Mat Smith - Telephone Representative for All 50 States - noblemat2001@gmail.com - 866.418.4530
Canadian Sales: Ampersand
· Head Office:
- Suite 213, 321 Carlaw Avenue, Toronto, ON, M4M 2S1
- Tel 416.703.0666, toll-free 866.736.5620
- Fax 416.703.4745, toll-free 866.849.3819
- Website: ampersandinc.ca
North American Returns Policy
Once titles are declared out of print or no longer distributed by Baker & Taylor Publisher Services by public notice, accounts have 180 days to return. Returns past that date will not be accepted. Returns must be in clean, saleable condition (e.g. no stickers, tears, bent jackets, scuffs, discolorations, etc.). All returns should be sent to: Baker & Taylor Publisher Services, Attn: Returns Department, 30 Amberwood Parkway, Ashland, OH 44805. Returns must include a packing list with full title and ISBN for each shipment.
Visit Baker & Taylor Publisher Services on Edelweiss for the latest information on our titles.
Foreign Distributors:
Australia & New Zealand
John Reed Book Distribution – jrb@bookmasters.com – 612.4997.2936
United Kingdom, Europe, Middle East, Africa, India
Roundhouse Publishing Group, Ltd., 18b Marine Gardens, Brighton, East Sussex, UK BN2 1AH
Tel: 01273 603717
Fax: 01273 697494
E-mail: sales@roundhousegroup.co.uk
Website: http://www.roundhousegroup.co.uk